In response to the Coronavirus (COVID-19) outbreak we are committed to the health and safety of our clients, employees, & community. In order to follow guidance issued by government health authorities while also maintaining all services for our customers we are taking precautionary measures.
Effective immediately the HEAT door will stay locked until May 1st, 2020, we will only process applications via mail, fax, online at:
Please make sure you have attached copies of all your documentation to your applications. or clients can drop off their applications to their local HEAT Office, please call your local HEAT office or email us for any questions or request an application at:
Please understand that this is a fluid situation. Thanks for your understanding and we will do our best to keep you informed.
Utility assistance for low-income households
The HEAT Program is now available in all 5 counties (Beaver, Garfield, Kane, Iron, and Washington county).
If you would like to apply for the 2020 H.E.A.T season please call your local HEAT office for instructions on how to apply.
Important: It is not a requirement to be shut off or have a shut off notice to apply for benefits.
What is HEAT?
The Home Energy Assistance Target program, known as H.E.A.T., is a federally-funded energy assistance program. The goal of the program is to assist eligible individuals and families meet the higher costs of energy during the winter and summer. The program typically runs from November 1 through September 30.
The program may provide one-time assistance to low-income residents per program year. Target groups for the program include families with children age five (5) and younger, the elderly, and residents with a disability.
Because H.E.A.T. provides assistance ONCE every program season, it is important that families and individuals do all they can to keep their utility bills current and to conserve energy.
If your residence is outside Washington County, Iron County, Kane County, or Beaver area, please contact the HEAT office that serves your county. See http://jobs.utah.gov/housing/scso/seal/heat.html for a complete list.
Am I Eligible?
Benefits are available to all eligible persons regardless of race, religion, national origin, sex, age, or political belief.
Any household in Utah is eligible if:
- Total household income is at or below 150% of the federal poverty
- The household is “vulnerable,” i.e. they are responsible (either directly or indirectly) for paying their home energy costs. Indirectly means that a household pays rent and a landlord, trailer park, etc., uses part of that rent to help cover the cost of utilities.
- The household has at least one person who is a U.S. citizen or a qualified alien with acceptable United States Citizenship and Immigration Services (USCIS) documents. For a list of acceptable documents, see https://jobs.utah.gov/housing/seal/documents/874.pdf
When and How to Apply:
When the HEAT program is open, there are several ways to apply:
- Call for an appointment. When calling, please be aware that phone lines are often very busy, especially in the early months of the program. Please listen closely to the options listed in the message, and you may need to call us back if you are unable to get through. All appointments must be scheduled in advance, there are no walk-in appointments available.
Beaver County: (435) 438-3584 (Office Open November – April) After April call the St. George office for assistance.
Garfield County: (435) 826-4410 (Office Open November – April) After April call the St. George office for assistance.
Iron County: (435) 586-0858 (Office Open November – April) Summer Hrs May-Sept Mon and Thurs or call the St. George office for assistance.
Kane County: (435) 644-3803 (Office open November – April) After April call the St. George office for assistance.
Mail application and documents identified below to:
1664 S. Dixie Drive #L104
Saint George Utah 84770
*For other areas outside Washington County call your Local Office to get the mailing address
Please follow the instructions included with the application and BE SURE TO PROVIDE ALL REQUIRED DOCUMENTATION in order for your application to be processed more quickly. A list of required documents is also posted below.
Please allow four to six weeks for applications to be processed. This will require families and individuals to continue to pay their utility bills after application is submitted in order to stay current on their utilities.
The following documents must be returned with your mail-in application or are required to be provided at the time of appointment:
- Identification: Picture ID, Current Driver’s License, State ID, U.S. Citizenship & Immigration, Permanent Resident papers.
- Social Security cards for EVERYONE living in your household.
- Proof of citizenship and/or qualified alien documentation for every member of household born outside of the United States.
- A copy of your most recent and active utility bills from each utility supplier (electric gas/propane/wood/oil).
- Proof of ALL income received by all household members in the month prior to the month of your appointment, or in the month prior to the date the application is mailed.
- Proof of qualified medical expenses you paid in the month prior to the month of your appointment (limited to health insurance, co-pays, eye glasses, oxygen, hearing aids, and/or prescriptions filled by a pharmacy).
- Proof of any child support and/or alimony you paid or received in the month prior to the month of your appointment.
- Proof of disability.
- Proof of a child in the home age five (5) and under (birth certificate, blessing certificate, etc.).
Please be aware that additional documentation may also be required as determined upon review of application.